Executive Leadership

Clinical Director, Senior’s Health

Permanent

Richardson Executive Search

Clinical Director, Senior’s Health Calgary, AB

THE ROLE            

We have an excellent opportunity for a Clinical Director, Seniors Health to join a growing, not-for-profit home healthcare organization in Calgary. Reporting to the Vice President, Clinical Practice, Quality & Seniors Health, the successful candidate provides leadership in the implementation of a robust quality, client safety and risk management program across SE Health operated seniors living facilities in Alberta. The Clinical Director fosters a culture of continuous quality improvement and excellence by working with partners to develop and enhance systems and processes that embed dimensions of quality across the portfolio. A strong focus on leading practices, standards, client-centeredness, and safety is paramount to support Seniors Health portfolios strategic priorities and align with the overall vision and mission of the organization.

 

Through your passion for delivering best in class resident care, you will establish an environment for staff that empowers them to act within the highest caliber of professional and ethical conduct, with patient safety at the forefront. Your proven leadership and experience in developing a culture of continuous improvement by leading by example will be pivotal to your success in this role.

 

THE ORGANIZATION

SE Health is a national health care provider that has been opening the door to new possibilities and care experiences for more than a century. Recognized as Canadas largest social enterprise, they are one of the largest diversified home health organizations in Canada. SE Health provides health care services across many areas of the health system, including home and community care, long-term care, acute care and primary care. Our customers include governments, regional health authorities, hospitals, the seniors living sector, community organizations and consumers. To learn more, visit their website at: https://sehc.com/

 

RESPONSIBILITIES

  • Responsible for continuous quality improvement of safe quality resident care and resident experience, adopting the quadruple aim of quality framework and leading practices for measurable results.
  • Leads the execution of Quality, Risk and Performance framework within the Alberta Seniors Health portfolio.
  • Leads Accreditation preparation for the Alberta Seniors Health portfolio.
  • Leads development of site level management teams in quality improvement and enhancing performance driven culture.
  • Works in partnership with the Regional Director, the Advanced Practice Leader, Analytics and Decision Support Leader, and the site leadership teams to drive a culture of quality improvement and client safety.
  • Accountable for the preparation and presentation of quarterly quality and safety material for review with the Senior Vice President, and with external funders and partners.
  • Leads partnership management with Covenant Care and Optima Living, and other future potential partners.
  • Contributes to the development and execution of the SE Healths Model of Care for Older Adults.
  • Supports the Vice President and Regional Director in strategic dialogue with internal and external partners and stakeholders to drive ideas and strategies for advancing collective quality practices and outcomes.
  • Contributes to business development activities.
  • Models leadership attitudes and behaviors consistent with SE Health values, including a relentless focus on person-centered care, excellence, accountability, collaboration, equity, and innovation.

 

QUALIFICATIONS

  • A registered nurse leader holding a current professional license, in good standing, to practice in Alberta.
  • Masters Degree with a focus on Health Sciences, Health or Business Administration, or related field.
  • Minimum five (5) to eight (8) years related experience in quality and risk management programs and methodologies in a healthcare environment with three (3) to five (5) years in a formal leadership, policy development, or project leadership role.
  • Solid knowledge of quality, risk and improvement methodologies including process mapping, statistical analysis, ERM practices, measurement and tools, and knowledge of applicable legislation.
  • Project Management designation, LEAN certification or equivalent experience an asset
  • Experience in developing and executing both short and long term quality improvement strategies with proven ability to scope, plan, execute and track complex projects in a health care environment
  • Understanding and experience with client experience design methodologies

 

CORE COMPETENCIES REQUIRED

  • Exceptional ability to nurture positive, professional relationships with different stakeholders (internally and external)
  • Solid understanding of leadership principles and change management in complex environments
  • Knowledge of service delivery models used in seniors living, including the roles of health care professionals
  • Demonstrated exceptional communication and interpersonal skills
  • Flexible, adaptable, and responsive to change
  • Self-directed with an ability to organize, plan, prioritize, and multi-task and think both analytically and critically with attention to detail
  • Proven leadership skills with the ability to inspire people in spreading Hope and Happiness”
  • Excellent verbal and written communication skills, utilizing tact and diplomacy

 

FOR MORE INFORMATION PLEASE CONTACT

Sandy Jacobson | T: 780.944.1327 | E: sandy.jacobson@richardsonsearch.ca | www.richardsonsearch.ca 

Tagged as: Clinical Director, Senior's Health